Text Management Reports

Updated by Arianne G.

The following Text management reports are available in XactAnalysis®, depending on your company’s settings and your rights. See Management/Activity Reports for help with generating reports.

Management reports DO NOT include assignments that were reassigned or referred to different data sets. However, Activity reports include all assignments that were created in the designated data set.

Average Value

This report displays the number of estimates in each region / office level, their value, and their average value. This information helps you see geographic/organizational trends in estimate value.

  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Total Estimates: Number of estimates

Average Estimate Value: Average value per estimate (Total Estimate Value / Total Estimates)

Total Estimate Value: Total estimate value

% of Total Estimates: Percentage of total estimates

% of Total Estimate Value: Percentage of total estimate value

Contents Cost Comparison

This report compares contents costs (as reported by the insured) to replacement costs (as reported in the estimate by the adjuster or contractor). This information helps you arrive at fair prices for each claim. 

  • Select a contents type to see data for other levels of your hierarchy, including individual estimates.

Columns

Department: Contents department

Group: Contents group

Type: Contents type

Total Estimates: Number of estimates

Average Estimate Value: Average value per estimate

Total Reported cost: Cost of the contents items as reported by the insured

Total Estimated Cost: Cost of the contents items as estimated by the adjuster or contractor

Difference: The difference between the reported cost and the estimated cost (Total Reported Cost - Total Estimated Cost)

Contents Recap by Age

This report displays contents items data by age, as reported by the insured.

  • Select a Years link to see data for other levels of your hierarchy, including individual estimates.

Columns

Years: Contents items age

Contents Items: Number of contents items

Contents RCV: Replacement cost value of contents items. Replacement cost value is the value of contents items without deduction for depreciation.

% of Total Contents RCV: Percentage of total contents replacement cost value

Adjuster/Contractor Utilization

This report displays contents and structural estimate information by adjuster or contractor.

  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Total Estimates: Number of estimates

Average Estimate Value: Average value per estimate (Total Estimate Value / Total Estimates)

Total Estimate Value: Total value of estimates

% of Total Estimates: Percentage of total estimates

% of Total Estimate Value: Percentage of total estimate value

Rows

Contents: Contents items in Xactimate®

Structural: Structural items in Xactimate

Discounted Items

This report shows the discounts received from service providers by region.

  • Select a geographic/organizational area link to see data for other levels of a hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Total Estimates: Number of estimates

Total Estimate Value: Total value of estimates

Total Discounted Amount: Total value of discounts from service providers

Estimate Audit Results

This report displays the audit results derived from estimate audits/inspections, helping you see the effectiveness of audits/inspections. 

  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Total Estimates: Number of estimates

Estimates w/Inspection Audit: Number of estimates with audits/inspections performed

Estimates w/Inspection Findings: Number of estimates with errors found during audits/inspections

% of Estimates w/Inspection Findings: Percentage of estimates with errors found during audits/inspections

Estimates w/Inspection Results: Number of estimates with corrections made

% of Estimates w/Inspection Results: Percentage of estimates with errors found and corrections made

Total Estimate Value: Total estimate value

Total Value of Estimates w/Results: Total value of original estimates with errors found and corrections made

Total Audit Results: Total value of line items with errors found and corrections made

Average Audit Results: Average value per estimate of line items with errors found and corrections made (Total Audit Results / Estimates w/Inspection Results)

Estimate Breakdown by Department

This report displays the percentage each contents department (Appliances, Cabinetry, etc.) contributes to the total estimate value, helping you see which contents items are most and least used.

  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Department: Contents department used for each line item

Total Estimates: Number of estimates

Total Department Value: Value of the estimate line items

% of Total Department Value: Percentage of total department value

Estimate Breakdown by NFCP Reason

This report displays estimate information by flooring item, including reasons NFCP was not used. When an estimate uses NFCP, samples of flooring are sent to a third-party vendor who sends back information about the flooring’s make and grade so the adjuster or contractor can install an exact match or arrive at an exact price. This report helps you track the reasons NFCP was not used.

Columns

Reason NFCP not used: Reason NFCP was not used

Total Estimates: Number of estimates

Total Estimate Value: Total value of estimates

Average Estimate Value: Average estimate value (Total Estimate Value / Total Estimates)

% of Total Reason Value: Percentage of the total flooring item value by reason

Total Flooring Item Value: Total value of flooring items

Rows

Flooring items

Estimate Breakdown by Trade

This report displays each trade’s percentage of estimates’ total trade value (excluding O&P and tax). This helps you evaluate trade usage and value in your hierarchy.

  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Trade: Trade

Total Estimates: Number of estimates

Total Trade Value: Total value of line items

% of Total Trade Value: Percentage of total trade value

Trades

In reports dealing with trades, the trade names are abbreviated. The following is a list of abbreviated trade names and their meanings (taken from the Labor Component SmartList in Xactimate):

CARP-FNC: Carpenter—Finish, Trim/Cabinet

CARP-FRM: Carpenter—General Framer

CARP-MECH: Carpenter—Mechanic

CLN: Cleaning Technician

CLN-F: Floor Cleaning Technician

CLN-R: Cleaning Remediation Technician

CLN-S: Cleaning – Supervisory/Administrative

CNC: Concrete Mason

DMO: Demolition Laborer

DRY: Drywall Installer/Finisher

ELE: Electrician

EQU: Equipment Operator

FEN: Fencing Installer

FLR: Flooring Installer

FLR-W: Wood Flooring Installer

HDW: Hardware Installer

HMRT: Hazardous Materials Remediation Technician

HVC: Heating / A.C. Mechanic

INS: Insulation Installer

LBR: General Laborer

MAS: Mason Brick/Stone

OHD: Overhead Door Installer

ORI: Ornamental Iron Installer

PLA: Plasterer

PLM: Plumber

PNT: Painter

RFG: Roofer

RFG-M: Membrane Roofing Installer

SDG: Siding Installer

STL: Steel Worker

STU: Stucco Installer

SUPERC: Commercial Superintendent

SUPERR: Residential Superintendent

SUB: Non Labor item

TIL: Tile/Cultured Marble Installer

TRT: Trauma/Crime Scene Cleaning Technician

WPR: Wallpaper Hanger

Estimate Breakdown by Type

This report displays estimate information by contents department, group, and type. This helps you track which contents items are most and least used. 

  • Select a Type to see data for other levels of your hierarchy, including individual estimates.

Columns

Department: Department category from Xactimate SmartList

Group: Group from Xactimate SmartList (Items not in the price list are Non-MIL)

Type: Type of item from Xactimate SmartList

Total Estimates: Number of estimates

Total # Units: Number of units (items)

Avg Amt/Unit: Average dollar amount per unit (RCV / Total # Units)

RCV: Replacement cost value

Depreciation: Value lost due to wear and tear

ACV: Actual cash value (RCV - Depreciation)

Average Depreciation: Average value lost due to wear and tear per estimate (Depreciation / Total Estimates)

Estimate Depreciation Usage Line Item

This report displays line item data by depreciation type and age/use, helping you monitor how adjusters or contractors classify line items.

  • Select a depreciation type to see data for other levels of your hierarchy, including individual estimates.

Columns

Depreciation Options: Options selected in Xactimate to categorize line items by age and use

Item Count: Number of items

% of Items: Percentage of items

# of Estimates: Number of estimates

Estimates with Sketches and Photos

This report displays the number and percentage of estimates that have been uploaded with or without sketches and with or without photos. This helps you monitor which adjusters or contractors are uploading photos and sketches.

  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Total Estimates: Number of estimates

Estimates with Sketches: Number of estimates uploaded with a sketch

Estimates without Sketches: Number of estimates uploaded without a sketch

% Estimates with Sketches: Percentage of estimates uploaded with a sketch

% Estimates without Sketches: Percentage of estimates uploaded without a sketch

Estimates with Aerial Sketches: Number of estimates uploaded with aerial sketches

Estimates without Aerial Sketches: Number estimates uploaded without aerial sketches

% Estimates with Aerial Sketches: Percentage of estimates uploaded with aerial sketches

% Estimates without Aerial Sketches: Percentage of estimates uploaded without aerial sketches

Estimates with Photos: Number of estimates uploaded with a photo

Estimates without Photos: Number of estimates uploaded without a photo

% Estimates with Photos: Percentage of estimates uploaded with a photo

% Estimates without Photos: Percentage of estimates uploaded without a photo

Frequently Used Items

This report displays the price list items used in a given set of estimates, sorted from most frequently used to least frequently used. 

  • Select a category code to see data for other levels of your hierarchy, including individual estimates.

Columns

Category Code: Code for categorizing a line item

Selector Code: Code for selecting a line item

Description: Line item description

Item Count: Number of times line item was used

Estimates: Number of estimates

Total Item Value: Total line item value

Total Estimates Value: Total estimate value

Avg Item $ Value per Estimate: Average line item value per estimate (Total Item Value / Estimates)

Avg Estimate Value: Average estimate value (Total Estimates Value / Estimates)

Total ACV: Total actual cash value (RCV - Depreciation)

Total Net Value: Total Net Value

Hazardous Materials

This report displays estimate information by hazardous material removal category.

  • Select a hazardous material removal category to see data for other levels of your hierarchy, including individual estimates.

Columns

Estimates: Number of estimates

Items: Number of hazardous material removal line items

Total Estimate Value: Total estimate value

Average Estimate Value: Average value per estimate (Total Estimate Value / Estimates)

Line Item Value: Hazardous material removal line item value

% of Estimates: Hazardous material line item value’s percentage of total estimate value

Average Line Item Value: Average hazardous material line item value per estimate (Line Item Value / Estimates)

Rows

Hazardous material removal categories

Data Set (Safe Haven): Totals

Initial Response Time

This report displays the original adjuster or contractor’s (the person who first returned the estimate) response times for each step of the estimate process. It shows returned estimate data only. The “start” time for the response time calculations is the Assignment Received date. This report helps you monitor adjuster and contractor activity, specifically their timeliness in progressing assignments.

If adjusters and contractors do not enter a time for the Date Contacted and Date Inspected fields in Xactimate, 12:00 AM is entered automatically. When this occurs, and the contacted or inspected date is the same as the Assignment Received date, a response time of 6 hours is assumed, and this data is included in the report. For example, if the Assignment Received date is 9:00 AM then the assumed Contacted or Inspected time is 3:00 PM. For the most accurate reports, adjusters and contractors should always enter the time as well as the date in the Date Contacted and Date Inspected fields in Xactimate.
  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Total Estimates: Number of estimates

Avg Days until Contacted: Average number of days for the status to change from Assignment Received (the date the assignment was first received into the Assignment Queue or first assigned to an adjuster and contractor) to Customer Contacted (recipient made first contact with insured)

Avg Days from Delivered until Contacted: Average number of days for the status to change from Assignment Delivered to Customer Contacted

Avg Days until Inspected: Average number of days for the status to change from Assignment Received (the date the assignment was first received into the Assignment Queue or first assigned to an adjuster and contractor) to Site Inspected (site inspected by assignment recipient)

Avg Days from Contacted to Inspected: Average number of days for the status to change from Customer Contacted (recipient made first contact with the insured) to Site Inspected (site inspected by assignment recipient)

Avg Days until Returned: Average number of days for the status to change from Assignment Received (the date the assignment was first received into the Assignment Queue or first assigned to an adjuster and contractor) to Returned (estimate returned to XactAnalysis from assignee)

Avg Days from Inspected to Returned: Average number of days for the status to change from Site Inspected (site inspected by assignment recipient) to Returned (estimate returned to XactAnalysis from assignee)

Avg Days from Returned to QA Approved: Average number of days for the status to change from Returned (estimate returned to XactAnalysis from assignee) to QA Approved

QA Approved to Client Approved: Average number of days for the status to change from QA Approved to Client Approved

Avg Days from Returned to Client Approved: Average number of days for the status to change from Returned (estimate returned to XactAnalysis from assignee) to Client Approved

Avg Days from Returned to Client Rejected: Average number of days for the status to change from Returned (estimate returned to XactAnalysis from assignee) to Client Rejected

Avg Days from Client Rejected to Correction Returned: Average number of days for the status to change from Client Rejected to Correction Returned (corrected estimate returned to XactAnalysis form assignee)

Avg Days from Client Rejected to QA Revision: Average number of days for the status to change from Client Rejected to QA Revision

Initial Response Time Multiple Owners

This report displays the original adjuster or contractor’s (the person who first returned the estimate) response times for each step of the estimate process: contacted, inspected, contacted to inspected, returned, and inspected to returned. This report displays data for assignments with multiple recipients separately from assignments with a single recipient. The “start” time for the response time calculations is the Assignment Received date. This report helps you compare the original adjuster or contractor response times of estimates with single adjusters or contractors and estimates with multiple adjusters or contractors.

If adjusters and contractors do not enter a time for the Date Contacted and Date Inspected fields in Xactimate, 12:00 AM is entered automatically. When this occurs, and the contacted or inspected date is the same as the Assignment Received date, a response time of 6 hours is assumed, and this data is included in the report. For example, if the Assignment Received date is 9:00 AM then the assumed Contacted or Inspected time is 3:00 PM. For the most accurate reports, adjusters and contractors should always enter the time as well as the date in the Date Contacted and Date Inspected fields in Xactimate.
  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Total Estimates: Number of estimates

Avg Days until Contacted: Average number of days for the status to change from Assignment Received (the date the assignment was first received into the Assignment Queue or first assigned to an adjuster or contractor) to Customer Contacted (recipient made first contact with insured)

Avg Days until Inspected: Average number of days for the status to change from Assignment Received (the date the assignment was first received into the Assignment Queue or first assigned to an adjuster or contractor) to Site Inspected (site inspected by assignment recipient)

Avg Days from Contacted to Inspected: Average number of days for the status to change from Customer Contacted (recipient made first contact with insured) to Site Inspected (site inspected by assignment recipient)

Avg Days until Returned: Average number of days for the status to change from Assignment Received (the date the assignment was first received into the Assignment Queue or first assigned to an adjuster or contractor) to Returned (estimate returned to XactAnalysis from assignee)

Avg Days from Inspected to Returned: Average number of days for the status to change from Site Inspected (site inspected by assignment recipient) to Returned (estimate returned to XactAnalysis from assignee)

Items Changed by Adjuster/Contractor

This report displays changed line item data, including the number of line items changed and the dollar amount of estimate deviation as a result of changed items. This report helps you monitor changed line item activity by adjuster and contractor.

  • Select an adjuster and contractor to see data for individual line items.

Columns

Adjuster/Contractor: Adjuster or contractor name

Estimates w/ Changed Items: Number of estimates with changed items

Total Estimates: Number of total estimates

% Estimates w/ Changed Items: Percentage of estimates with changed items

Total Line Items: Number of line items in all estimates

Line Items Changed: Number of line items changed (not including instances when the quantity of a line item is changed)

Estimate Value: Total estimate value (after items are changed)

Price List Value: Total price list item value (before items are changed)

Total Estimate Deviation*: Difference of total estimate value and total price list item value (Estimate Value – Price List Value)

Average Estimate Deviation: Average deviation per estimate with deviation (Total Estimate Deviation / Estimates w/ Changed Items)

Percent Deviation: Percentage of estimate deviation from price list value

Percent Over: Percentage of estimate deviation over price list value

Percent Under: Percentage of estimate deviation under price list value

Loss Value Range

This report displays estimate information by type of loss and value range, helping you see trends in type of loss costs.

  • Select a type of loss to see the information by value range. Then select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Type of Loss: Type of loss

Average Estimate Value: Average estimate value (Total Estimate Value / Total Estimates)

Total Estimates: Number of estimates

Total Estimate Value: Total estimate value

% of Total Estimates: Percentage of total estimates

% of Total Estimate Value: Percentage of total estimate value

Loss Value Range report

Loss Value Range report level 2

Miscellaneous Items

This report compares the number and cost of miscellaneous items (items that were not defined in the price list) with the number and cost of total items by structural category and contents assignments. Miscellaneous items may include user-defined items, items entered with the MISC Selector Code, and others.

  • Select a trade category to see data for levels of your hierarchy, including individual estimates.

Columns

Structural/Contents Assignments: Trade categories separated by structural and contents assignments

Misc Items: Number of miscellaneous line items used

Total Items: Total number of line items used

% Misc Items: Percentage of miscellaneous line items out of total line items

Misc Items Values: Total value of miscellaneous line items

Total Items Value: Total value of line items

% Misc Items Value: Percentage of miscellaneous line item value out of total line item value

Payment Tracker

This report displays Payment Tracker data as recorded in Xactimate.

  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Estimates: Number of estimates

Average Estimate Value: Average estimate value (Total Estimate Value / Estimates)

Total Estimate Value: Total estimate value

Total Num Line Items: Number of line items

Average Num Line Items: Average number of line items per estimate (Total Num Line Items / Estimates)

Items Not Fully Paid: Number of items checked Partial in Payment Tracker

Contents Paid: Dollar amount paid for contents damages

Contents Recoverable Depreciation: Dollar amount the recoverable (i.e. covered by reinsurers) contents depreciated (i.e. decreased in value because of age and normal wear and tear)

Contents NR Dep: Dollar amount the non-recoverable (i.e. not covered by reinsurers) contents depreciated

Structural Paid: Dollar amount paid for structural damages

Structural Recoverable Depreciation: Dollar amount of recoverable structural depreciation

Structural NR Dep: Dollar amount of non-recoverable structural depreciation

Other Structures Paid: Dollar amount paid for other structures

Other Structures Recoverable Depreciation: Dollar amount of depreciation for recoverable structures other than the main structure

Other Structures Non-Recoverable Depreciation: Dollar amount of depreciation for non-recoverable structures other than the main structure

ALE (Additional Living Expenses) Paid: Dollar amount paid for additional living expenses, such as motel, restaurant, and laundromat expenses

Total Paid: Total dollar amount paid (Contents Paid + Structural Paid + Other Structures Paid + ALE Paid)

Total Recoverable Depreciation: Dollar amount of depreciation for structures and contents covered by reinsurers (Contents Recoverable Depreciation + Structural Recoverable Depreciation + Other Structures Recoverable Depreciation)

Total Non-Recoverable Depreciation: Dollar amount of depreciation for structures and contents not covered by reinsurers (Contents NR Dep + Structural NR Dep + Other Structures NR Dep)

Total Depreciation: Amount of depreciation for recoverable and non-recoverable contents and structures (Total Recoverable Depreciation + Total Non Recoverable Depreciation)

Total Remaining: Amount owed (Total Estimate Value - Total Paid)

Num Payments Issued: Total number of payments issued

Number of Item Overrides: Total number of item overrides

Item Override Amount: Dollar amount of item overrides

Payment Tracker report

Payment Tracker report, continued

Price Deviations

This report displays information about estimates where prices deviated from the price list prices. For example, a price obtained from a local source could differ from a price list price. This report helps you determine which adjuster or contractor are changing prices and the extent of the price changes.

  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Total Estimates: Number of estimates

Estimates w/Price Deviation: Number of estimates with price deviation (line item price changed from price list price)

Total Line Items: Number of line items

Line Items w/Price Deviation: Number of line items with price deviation

Estimate Value: Estimate value

Price List Value: Total estimate value of estimates using the check point price list for each line item (Estimate Value - Total Estimate Deviation)

Total Estimate Deviation: Difference between the estimate value and the price list value (Estimate Value - Price List Value)

Average Estimate Deviation: Average dollar amount of deviations per estimate (Total Estimate Deviation / Estimates w/Price Deviation)

Percent Deviation: Percentage of deviation from price list value

Percent Over: Percentage of deviation if over the price list value

Percent Under: Percentage of deviation if under the price list value

Response Time

This report displays the last assigned adjuster or contractor’s response times for each step of the estimate process. The “start” time for the response time calculations is the Assignment Received date. This report helps you monitor adjuster and contractor activity, specifically their timeliness in progressing assignments.

If adjusters and contractors do not enter a time for the Date Contacted and Date Inspected fields in Xactimate, 12:00 AM is entered automatically. When this occurs, and the contacted or inspected date is the same as the Assignment Received date, a response time of 6 hours is assumed, and this data is included in the report. For example, if the Assignment Received date is 9:00 AM then the assumed Contacted or Inspected time is 3:00 PM. For the most accurate reports, adjusters and contractors should always enter the time as well as the date in the Date Contacted and Date Inspected fields in Xactimate.
  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Total Estimates: Number of estimates

Avg Days until Contacted: Average number of days from status Assignment Received (the date the assignment was first received into the Assignment Queue or first assigned to an adjuster and contractor) to Customer Contacted (recipient made first contact with insured)

Avg Days until Inspected: Average number of days from status Assignment Received (the date the assignment was first received into the Assignment Queue or first assigned to an adjuster and contractor) to Site Inspected (site inspected by assignment recipient)

Avg Days from Contacted to Inspected: Average number of days from status Customer Contacted (recipient made first contact with the insured) to Site Inspected (site inspected by assignment recipient)

Avg Days until Returned: Average number of days from status Assignment Received (the date the assignment was first received into the Assignment Queue or first assigned to an adjuster and contractor) to Returned (estimate returned to XactAnalysis from assignee)

Avg Days from Inspected to Returned: Average number of days from status Site Inspected (site inspected by assignment recipient) to Returned (estimate returned to XactAnalysis from assignee)

Avg Days from Returned to QA Approved: Average number of days from status Returned (estimate returned to XactAnalysis from assignee) to QA Approved

Avg Days from Returned to Client Approved: Average number of days from status Returned (estimate returned to XactAnalysis from assignee) to Client Approved

Sub Limits

This report displays sub limits and instances where they were or were not exceeded.

  • Select a sub limit to see data for other levels of your hierarchy, including individual estimates.

Columns

Sub Limit: Type of sub limit (i.e. firearms, jewelry, money, etc.) you set up on your account

Total Estimates: Number of estimates

Estimate Value: Estimate value

Sub Limit Total: Value of sub limits

Sub Limit % of Estimates: Sub limit value’s percentage of total estimate value

Sub Limit Item Count: Number of items that have sub limits

Single Limit Overage: Dollar amount the estimates exceeded their sub limits

Single Limit Average Overage: Average dollar amount the estimates exceeded their sub limits (Single Limit Overage / Number of Estimates with Overages)

Aggregate Limit Overage: Dollar amount the estimates exceeded their aggregate limit (total coverage limit of the estimate), not just the sub limit

Aggregate Limit Average Overage: Average dollar amount estimates exceeded their aggregate limit (total coverage limit of the estimate), not just the sub limit (Aggregate Limit Overage / Number of Estimates with Overages)

Number of Estimates with Overages: Number of estimates that went over their sub limit and/or aggregate limit

% of Estimates with Overages: Percentage of estimates listed that went over their sub limit and/or aggregate limit

Supplement

This report displays supplement estimate information, including the number of supplements and their value. A supplement is created when an estimate has been closed but is then reopened so changes can be made.

  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Total Estimates: Number of total estimates

Total Supplements: Number of supplements

Supplement Percentage of Estimates: Percentage of supplements out of total estimates

Total Supplement Value: Total supplement value

Avg Supplement Amount: Average supplement value

Supplements and Corrections by Reason

This report displays supplement and corrections estimate information by the reason for the supplement or correction. A supplement is created when an estimate has been closed but is then reopened so changes can be made. Select a reason or geographic/organizational area link to see data for other levels of a hierarchy, including individual estimates.

Corrections Columns

Reason: The reason for the correction (for example: Claim Info/Admin, Line Item/Summary, Reinspection)

Total Returned Estimates: Total number of returned estimates

Total Returned Estimate Value: Total value of returned estimates

Avg. Returned Estimate Value: Average value of returned estimates

Total Assignments with Corrections: Total number of assignments with corrections

Total Estimate Value with Corrections: Total value of estimates with corrections

Total # of Corrections: Total number of corrections made to estimates

Total # Onsite: Total number of estimates that were created at the loss location

Correction % of all Estimates: Percent of estimates that had corrections

Total Correction Value: Total value of corrections

Avg. Correction Value: Average value of corrections

% Increase of Estimate with Correction: The percent of the increase in value of only estimates with corrections

% Increase of All Estimates: The percent of the increase in value of all estimates resulting from corrections

Supplements Columns

Reason: The reason for the supplement (for example: Code Issues, Open Items, Pricing, Reinspection, Scope Changes)

Total Returned Estimates: Total number of returned estimates

Total Returned Estimate Value: Total value of returned estimates

Avg. Returned Estimate Value: Average value of returned estimates

Total Assignments with Supplements: Total number of assignments with supplements

Total Estimate Value with Supplements: Total value of estimates with supplements

Total # of Supplements: Total number of supplements added to estimates

Total # Onsite: Total number of estimates that were created at the loss location

Supplement % of all Estimates: Percent of estimates that had supplements

Total Supplement Value: Total value of corrections

Avg. Supplement Value: Average value of corrections

% Increase of Estimate with Supplement: The percent of increase in value of only estimates with supplements

% Increase of All Estimates: The percent of the increase in value of all estimates resulting from supplements

Timely Estimate Variance

This report compares the value of initial estimates returned within five days to the value of the final estimates uploaded. It also displays frequency and number of corrections in these estimates.

  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Timely Estimates Returned: Number of estimates returned within five days from Assignment Received date

Estimates Corrected: Number of estimates returned within five days that had a correction

Frequency %: Percentage of estimates returned that had a correction

Average Corrections per Estimate: Average number of corrections per estimate

Average Initial Estimate Value:  Average value of initial estimates uploaded

Average Final Estimate Value: Average value of final estimates uploaded

% Difference: Percentage difference between total initial estimate value and total final estimate value

$ Difference: Difference between total final estimate value and total initial estimate value

Total Claims Volume

This report displays the distribution of claims across data sets in a company. Select a data set link to see data for other levels of a hierarchy, including individual estimates.

Columns

Data set: Data set name

Average Total Value per Claim: Average value per claim

Total Claim Value: Total value of claims

Number of Claims by Data set: Number of claims in each data set

Percent of Claim Volume: Percent of total claim volume in each data set

Type of Loss

This report displays estimate information by type of loss, helping you see trends in type of loss costs.

  • Select a type of loss to see data for your hierarchy levels, including individual estimates.

Columns

Type of Loss: Type of Loss category (Collapse, Earthquake, etc.)

Cause of Loss: Cause of Loss category (Cause of loss categories for a Fire type of loss could include Candle, Cooking, Defective Appliance, etc.)

Total Estimates: Number of estimates

Average Estimate Value: Average estimate value (Total Estimate Value / Total Estimates)

Total Estimate Value: Total estimate value

% of Total Estimates: Percentage of total estimates

% of Total Estimate Value: Percentage of total estimate value

Value Range

This report displays estimate information by value range and region / office level, helping you track estimates by value range.

  • Select a geographic/organizational area link to see data for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Value Range:

  • $0–$499
  • $500–$1,999
  • $2,000–$4,999
  • $5,000–$9,999
  • $10,000–$24,999
  • $25,000–$49,999
  • $50,000–$99,999
  • Greater than $99,999

Average Estimate Value: Average estimate value (Total Estimate Value / Total Estimates)

Total Estimates: Number of estimates

Total Estimate Value: Estimate total value

% of Total Estimates: Percentage of total estimates

% of Total Estimate Value: Percentage of total estimate value

ZIP Codes

This report displays estimate value information by zip code, helping you track the work completed in zip code areas.

Select a geographic/organizational area link to see data by zip code and for other levels of your hierarchy, including individual estimates.

Columns

Region / Office Level: Geographic/organizational area

Total Estimates: Number of estimates

Average Estimate Value: Average estimate value (Total Estimate Value / Total Estimates)

Total Estimate Value: Estimate total value

% of Total Estimate Value: Percentage of total estimate value

Zip Codes report

Zip Codes report level 3 (this can vary depending on your company’s hierarchy)


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